South West of England Regional Development Agency logo
Dorset and the New Forest Tourism Partnership logo

European Social Fund logo
Training Update

Welcome to Excellence logo

The UK's most successful customer
care training programme

One-day training options for
all front-line staff from

Dorset New Forest Tourism
Partnership

Welcome Host                             £25
Bournemouth       23rd June 03
Bridport                27th June 03
Customer care - first impressions, communication, difficult situations

Welcome All                                 £30
Dorchester           26th June 03
Special needs customers, accessibility,
Disability Discrimination Act


Welcome Management             £35
Dorchester           17th June 2003
Recruiting and leading a customer orientated team

BOOK NOW

TURN EXPERIENCE
INTO QUALIFICATIONS

Without going back to the classroom

A National Vocational Qualification recognises and develops specific job skills and expertise

Work-based training and assessment means no time away from the job

The flexible NVQ system allows for staff development while your business keeps fully functional. Available in the following:-

Business Operation
Personnel, Financial, Administration

Hospitality & Catering
Bar, Reception, Housekeeping, Restaurant, Kitchen

Sport & Recreation
Leisure Centre Operations,
Fitness Instruction

Outdoor Activities
Horticulture, Agriculture,
Equine Studies

UP TO 70% OFF

WHY PAY
MORE FOR
CORE
SKILLS

Essential skills development
Up to 70 per cent subsidies
  • Intermediate Food Hygiene
  • National Licensee Certificate
  • National Pool Lifeguard Certificate
  • Door Supervisors Certificate
  • Bar Persons Certificate
Contact the Dorset New Forest Tourism Partnership for all your
business and skills development needs.

Bookings and enquiries: 01202 451151


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